Salesforce provides an add-on to solve this problem. If your email runs on Microsoft Exchange Server and you don’t have a Windows desktop, there isn’t a straightforward way to sync Salesforce contacts so that they are always available on your smartphone. There are integration issues for business users looking to sync their Salesforce through Outlook, particularly for machines that don’t run a Windows operating system. However, with so many businesses and millions of users, inevitably there are some holes. Being the most powerful and comprehensive CRM platform on the market, Salesforce clearly has their bases covered. When Salesforce claims that they’re the number one CRM product in the world…well, let’s just say they’re the exception. When a software company claims they’re number one in their field, 99 out of 100 times its total BS. Bridging the Gap between Salesforce and Mac OS X Users